Leadership Development – Establishing Relationships that Drive Change
You are invited to join Mark Monaghan, VP of Global Learning at iQor, as he shares the challenges of designing, implementing and managing iQor’s award winning Leadership Development programs within a diverse global community offering a unique service portfolio. Over the past 5 years Mark and his team have navigated through corporate change, organizational restructuring, budget constraints and new product verticals successfully by identifying opportunities and developing relationships with key contributors in order to provide the training needed to grow. Mark and his team approach each opportunity with an eagerness to help and solve problems that benefit all iQorians. Mark will share key relationship building tenets his team follows in an effort to serve others while providing efficient and effective development programs that fit iQor’s culture and global training needs.
Mark grew up in Boca Raton, Florida and is graduate of the University of Florida. His early career was spent the hospitality industry most of those years with the Outback Steakhouse as a Managing Partner. In 1999 Mark switched careers moving into Human Resources quickly becoming the VP of Human Resources for a national tax resolution. In 2012 Mark joined the team at iQor and has been leading the Corporate Training Department for the last 5 years. Mark holds two Master Degree’s in HR and is also SPHR and SHRM Certified. He and his son live in Charleston, SC. In 2016 Mark was selected by HR.Com as a Top Corporate Leader placing 2nd in Over 35 Category.